DATA PROTECTION
Privacy Policy
FEATURED ON
Introduction
This Privacy Policy explains how CareerHigher Ltd (“CareerHigher”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you use our website and related services, including our SaaS platform and any coaching or managed-service offerings (together, the “Services”).
CareerHigher acts as the data controller for personal information we process in connection with these Services. Our privacy and security practices follow internationally recognized standards and align with major data protection laws, including the UK GDPR, EU GDPR, CCPA/CPRA, and PIPEDA.
Contact Details
Legal entity: CareerHigher Ltd (Company No. 12556226)
Registered address: International House, 64 Nile Street, London, N1 7SR, United Kingdom
Email address: info@careerhigher.co
CareerHigher’s appointed Data Protection Officer (DPO) oversees our compliance with data-protection laws and ensures adherence to international privacy standards.
You can contact our DPO directly at alaa@careerhigher.co or through our privacy contact at info@careerhigher.co.
If you have concerns about how your personal data is handled, you may also lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection: www.ico.org.uk
Information We Collect
We collect only the information needed to operate and improve our Services. This may include:
– Identity and contact data: name, email address, and similar identifiers
– Account and usage data: account identifiers and authentication details for our Services, activity on our platforms, preferences, and communications with our team.
– Payment data: billing details processed securely by our payment providers
– Technical data: IP address, browser type, device information, and cookies or analytics identifiers
– Marketing data: newsletter or communication preferences
We may also use aggregated or anonymized information for analytics. Such data cannot identify you personally.
How We Collect Data?
We collect your data in the following ways:
1) Direct interactions: when you create an account, purchase a subscription or service, contact us, provide information or documents as part of our services, or sign up for content.
2) Automatically: through cookies and similar technologies that capture technical or usage data when you use our website or platform.
3) From trusted third parties: such as payment processors or verified data partners who comply with applicable privacy laws
How We Use Your Data?
We process personal data only when there is a lawful basis to do so, including:
- To provide, personalize, and maintain our SaaS platform and related human-assisted services
- To perform managed career services on your behalf, in accordance with your instructions and authorization
- To communicate with you about your account, billing, or updates
- To improve functionality, security, and user experience
- To comply with legal or regulatory obligations
- With your consent, to send marketing communications (which you can opt out of anytime)
We do not sell personal data to third parties.
Disclosure Of Your Data
We maintain appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
These controls may include encryption in transit, access controls based on business need, monitoring, and incident-response procedures consistent with legal notification requirements.
Data Security
We maintain appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These controls may include encryption in transit, access controls based on business need, monitoring, and incident-response procedures consistent with legal notification requirements.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described above or to meet legal and regulatory requirements.
When information is no longer required, it is securely deleted or anonymized. Retention periods vary by data category and are defined based on operational, contractual, and legal requirements.
International Transfers
We may process or store personal data outside the country where you are located. When we do, we ensure appropriate safeguards are in place, so your information remains protected in line with applicable data protection laws.
Your Rights
Depending on where you live, you may have the right to:
– Access a copy of your data
– Request correction or deletion
– Object to or restrict processing
– Request data portability
– Withdraw consent (where processing is based on consent)
To exercise these rights, please contact us at info@careerhigher.co and include “Data Request” in the subject line so we can prioritize your message.
We may need to verify your identity before responding, and we will reply as soon as possible, in accordance with applicable data protection laws.
Cookies and Analytics
We use essential cookies to make our site function properly and may use analytics cookies to understand how our Services are used and improve performance.
You can control or disable cookies through your browser settings at any time. Where available, you may also manage your preferences through our cookie-consent tool.
Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal data from anyone under the age permitted by law. If we become aware that we have collected personal data from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. The most current version will always be posted on our website with the effective date.
Contact us
If you have any questions about this Policy or how we handle personal data, please email info@careerhigher.co
You may also contact our Data Protection Officer (DPO) directly at alaa@careerhigher.co
Clients Hired at:
See our reviews on 
Real professionals. Real results.
I started my job search in summer and got frustrated with the lack of results, so I realised I needed professional help. I joined on 29 November, one month before Christmas, and only 11 weeks later I had landed my dream job as an RPA Business Analyst. During that time I had 11 interviews. I cannot recommend CareerHigher enough. Andy and the team, thank you so very much.
Using the new resume and updated LinkedIn profile, I saw an immediate increase in the number of contact requests, recruiter calls and interview requests.
In just 3 months I had an offer in hand from a global firm in the position I was seeking with a 35% increase in my compensation.
I would highly recommend CareerHigher, regardless of what stage you may be in your career. The team is very client-focused, responsive, and provides much value for a very reasonable cost. I have used well-known and very expensive U.S.-based career strategy/ job search/ resume services in the past, but none compared to CareerHigher.
I started my job search in summer and got frustrated with the lack of results, so I realised I needed professional help. I joined on 29 November, one month before Christmas, and only 11 weeks later I had landed my dream job as an RPA Business Analyst. During that time I had 11 interviews. I cannot recommend CareerHigher enough. Andy and the team, thank you so very much.
Using the new resume and updated LinkedIn profile, I saw an immediate increase in the number of contact requests, recruiter calls and interview requests.
In just 3 months I had an offer in hand from a global firm in the position I was seeking with a 35% increase in my compensation.
I would highly recommend CareerHigher, regardless of what stage you may be in your career. The team is very client-focused, responsive, and provides much value for a very reasonable cost.I have used well-known and very expensive U.S.-based career strategy/ job search/ resume services in the past, but none compared to CareerHigher.
Frequently Asked Questions
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Still Have Questions?
For any other queries, write to us at info@careerhigher.co.
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