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CareerHigher Terms of Service

Last updated: January 2026

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Introduction

These Terms of Service (“Terms”) govern your access to and use of the websites, software, and related services operated by CareerHigher Ltd (“CareerHigher,” “we,” “us,” or “our”).

By accessing or using our website, platform, or services (together, the “Services”), you agree to these Terms. If you do not agree, you must not use our Services.

CareerHigher Ltd is registered in England and Wales (Company No. 12556226) with its registered office at International House, 64 Nile Street, London, N1 7SR, United Kingdom.

Scope of Services

CareerHigher provides a combination of:
Digital and AI-assisted software tools (e.g., IntelliJob and related analytics features), and

– Human-assisted services, including career coaching, job search support, document writing, branding, and other managed career services performed on your behalf in accordance with your instructions.

We make reasonable efforts to keep the Services reliable, accurate, and up to date. However, we do not guarantee specific outcomes, such as employment offers, job placement, or compensation results.

Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our Services.

By using our Services, you confirm that you meet these requirements and that your use complies with applicable laws in your jurisdiction.

Accounts

To access certain Services, you may need to create an account. You agree to:

– provide accurate and complete information,
– maintain the confidentiality of your credentials, and
– be responsible for all activities under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

Payments

Some Services require payment before access or delivery.

Prices and payment terms are displayed at checkout or in applicable service agreements.

Payments are processed securely through verified third-party providers.

You authorize us to charge your chosen payment method for the selected Services.

Refunds or cancellations, if applicable, are handled according to our Refund Policy (available at purchase or upon request).

User Content

You may upload, submit, or provide information, CVs, or other materials (“User Content”) in connection with the Services.

You retain ownership of your User Content.

You grant CareerHigher a limited, non-exclusive, revocable license to use, process, and store that content solely to deliver the Services and improve user experience.

You confirm that your User Content does not infringe any rights or contain unlawful material.

Intellectual Property

By using the website, you agree that:
All intellectual property rights in the Services, including text, code, software, designs, and trademarks, are owned by or licensed to CareerHigher.

You may not copy, modify, distribute, or commercially exploit any part of the Services without our written permission.

All rights not expressly granted are reserved.

Acceptable Use

You agree not to:
– use the Services for unlawful or fraudulent purposes,
– attempt to gain unauthorized access to systems or data,
– interfere with or disrupt network security,
– use the Services to harass, harm, or mislead others, or
– copy or resell any part of the Services without permission.
– We may suspend or restrict your access if we reasonably believe you have breached these Terms or applicable law.

Privacy and Data Protection

We process personal data in accordance with our Privacy Policy, which is incorporated by reference into these Terms.

Our Privacy Policy aligns with global privacy laws, including the UK GDPR, EU GDPR, CCPA/CPRA, and PIPEDA, to ensure fair, lawful, and transparent data processing.

By using our Services, you acknowledge that your personal data may be transferred and processed in other countries where our service providers operate, subject to appropriate safeguards.

Third-Party Services

Our Services may include links, integrations, or data connections with third-party applications and service providers. These providers are governed by their own terms and privacy policies. While we take reasonable steps to work only with trusted providers, CareerHigher is not responsible for the content, functionality, or practices of those third parties.

Service Availability and Updates

We may update, modify, or discontinue parts of the Services to improve functionality, security, or compliance.

Such updates may occur automatically.

Where feasible, we will provide notice if a change materially affects your use of the Services.

Disclaimer of Warranties

The Services are provided “as is” and “as available.”

We do not make any express or implied warranties about accuracy, completeness, reliability, or fitness for a particular purpose.

Your use of the Services is at your own risk.

Limitation of Liability

To the extent permitted by law, CareerHigher shall not be liable for:
– indirect, incidental, or consequential damages;
– loss of profits, opportunities, or data; or
– damages resulting from use or inability to use the Services.

Nothing in these Terms excludes or limits liability where such exclusion is unlawful, including for fraud, negligence causing death or personal injury, or other liability that cannot be excluded under applicable law.

Termination

You may stop using the Services at any time.

We may suspend or terminate access if you breach these Terms, misuse the Services, or where required by law.

Provisions relating to intellectual property, disclaimers, limitation of liability, and dispute resolution shall survive termination.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales. This does not affect any mandatory consumer protections you may have under the laws of your country of residence.

Dispute Resolution

Before taking formal legal action, we encourage you to contact us so we can attempt to resolve the issue informally. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Nothing in this section limits any rights you may have under consumer protection laws in your place of residence.

Changes to These Terms

We may update these Terms periodically to reflect changes in our Services or applicable law.

The most current version will always be available on our website with the effective date.

Continued use of the Services after updates constitutes acceptance of the revised Terms.

Contact

If you have any questions about these Terms, please contact us at:

info@careerhigher.co
CareerHigher Ltd, International House, 64 Nile Street, London, N1 7SR, United Kingdom

Clients Hired at:

clients worked for these companies

See our reviews on CareerHigher on Trustpilot

Real professionals. Real results.

stars

I started my job search in summer and got frustrated with the lack of results, so I realised I needed professional help. I joined on 29 November, one month before Christmas, and only 11 weeks later I had landed my dream job as an RPA Business Analyst. During that time I had 11 interviews. I cannot recommend CareerHigher enough. Andy and the team, thank you so very much.

See Oxana’s review on YouTube

Oxana Shpanarskaya

RPA Business Analyst, U.K

stars

Using the new resume and updated LinkedIn profile, I saw an immediate increase in the number of contact requests, recruiter calls and interview requests.

In just 3 months I had an offer in hand from a global firm in the position I was seeking with a 35% increase in my compensation.

See Josef’s review on TrustPilot

Joseph

Diversity, Equity & Inclusion Lead, U.S

stars

I would highly recommend CareerHigher, regardless of what stage you may be in your career. The team is very client-focused, responsive, and provides much value for a very reasonable cost. I have used well-known and very expensive U.S.-based career strategy/ job search/ resume services in the past, but none compared to CareerHigher.

Read Constantine’s review on LinkedIn

Constantine Davlantes

General Manager, U.S

Frequently Asked Questions

Getting Started

What exactly is IntelliJob?

IntelliJob is your complete job search operating system. We combine AI-powered job matching with expert human support to automate the tedious parts of job searching while adding a personal touch where it matters most. Think of it as having a full job search team working 24/7.

How is this different from other job boards?
IntelliJob is much more than a job board. It finds relevant opportunities, scores them for fit, and can even handle applications and recruiter outreach on your behalf. It’s the difference between hunting and having opportunities delivered to your door.
Who is IntelliJob designed for?
Mid to senior professionals (5+ years experience) in business and tech functions – development, marketing, sales, product, operations, finance, IT, and similar roles. We work with professionals in the US, UK, and Canada who want better results with less effort.
How It Works
How do you find the right jobs for me?

We scan a high volume of opportunities daily and use our tech to match them with your profile and goals. Our system identifies relevant roles you might miss on traditional job boards and delivers them ranked by compatibility, so you focus on the best fits.

What does "AI-powered matching" actually mean?
Our IntelliMatch system analyzes your skills, experience, and preferences against job requirements to give each role a compatibility score with explanations. You see exactly why each job is or isn’t a good fit.
Can I still apply to jobs myself?
Absolutely. You can apply with one click through our platform, or let our experts handle applications, recruiter outreach, and follow-ups for you. You’re always in control.
Plans & Pricing
What's included in the free Explorer plan?
10 matched jobs per month, 1 active search, and tracking for up to 20 jobs. It’s designed to let you experience IntelliJob before upgrading.
What's the difference between the paid plans?

Navigator ($39/mo) is fully self-service with 250 jobs monthly, 5 active searches, unlimited tracking, and basic async support.

Partner ($349/mo) gives you 250 jobs monthly, 5 active searches, 250 tailored documents, 25 managed applications, 25 recruiter outreach messages, plus a dedicated success manager.

Command ($499/mo) is fully done-for-you with 500 job matching monthly, 10 active searches, 500 tailored documents, 50 applications, 50 outreach messages, and 2 interview coaching sessions monthly and a dedicated success manager.

Are there setup fees?
Partner and Command include one-time setup fees ($349 and $499, respectively) covering goal-setting sessions, master document creation (resume, LinkedIn, cover letter, outreach templates), email infrastructure setup, and interview coaching. Navigator and Explorer have no setup costs.
Service & Results
Who actually works on my job search?
Our team includes Job Search Coaches, Resume Writers, and Job Search Analysts led by Andy, our founder who’s a former HR executive. Navigator is self-service, while Partner and Command include dedicated human support.
How quickly do people typically get results?
Most IntelliJob users land interviews within 1-2 months, get hired 27% faster than going solo, and see salary increases of 10.5% on average. Your results will depend on your market and approach.
What if I don't get interviews?
Our Partner and Command plans include dedicated support to optimize your approach. We’ll review your profile, adjust your targeting, and refine your materials until you’re getting the results you need.
Technical & Privacy
Is my information secure?
Yes. You control all communications and applications. We never share your data without permission, and all employer messages come to your dedicated inbox that you manage.
Do I need to use all the features?
Not at all. Use what you need – whether that’s just job matching, full application management, or everything in between. The platform adapts to your preferences.
Can I cancel anytime?
Yes, you can cancel your subscription anytime. Your data remains accessible for 30 days after cancellation.
Still Have Questions?

For any other queries, write to us at info@careerhigher.co.

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