Frequently Asked Questions
About The Team
Where are you based?
What is your background?
All our career strategists have extensive experience in helping candidates do what they love. Most of us have a background in recruitment, careers, and/or business, including industry experience with leading companies and relevant education and/or certifications. We are experts at what we do and would love to use this knowledge to help you.
Who will work on my project?
How do you identify the best consultant for each project?
While every member of the team has significant experience in job search optimization, each consultant specializes in different types of projects. We use a set of criteria, including target job, industry, geography, seniority, and project scope, to match each project with a specialized resource that can deliver a high-quality service.
About Our Services
How can I purchase your services?
What payment options do you offer?
Which service/package is right for me?
If you are looking for comprehensive, end-to-end career support, we recommend exploring our packages. If you are seeking more specific help, please check our standalone services. In any case, we suggest discussing your circumstances and requirements in a free consultation to explore options and help you make an informed decision.
What does your process look like?
Do you offer a discount to students and graduates?
Terms & Conditions
What is your refund policy?
After 30 days, if the service has still not been used, refunds are at CareerHigher’s discretion and requests will be evaluated on a case-by-case basis.
Any service purchased more than 90 days ago will not be refunded regardless of its status.
Any fully delivered service will not be refunded regardless of the date of purchase.
Refunds for partially-used services made within 30 days from purchase are at CareerHigher’s discretion.
How do you treat client information?
Is my payment information safe with you?